Legal & Policies.
Everything you need to know about how MultiSigner operates, how your data is handled, and the commitments we make to you. These documents apply to the MultiSigner service.
Last updated: 2026-03-18
The essentials.
Start here. These two documents govern your use of MultiSigner and explain how we handle your data.
Terms and Conditions
The rules governing your access to and use of the MultiSigner service, including accounts, credits, payments, acceptable use, and liability.
Read documentPrivacy Policy
How we collect, use, store, and protect your personal data, including your authorization to process it solely for the purposes of the Service.
Read documentOur commitments and safeguards.
Detailed documents covering service levels, data processing, security, and regulatory compliance.
Service Level Agreement
Our 99.5% availability commitment, how uptime is measured, and the service credits available if we miss the target.
ReadData Processing Agreement
How we process personal data on behalf of customers, with subprocessors, security measures, and GDPR obligations.
ReadIncident Notification Procedures
How we detect, contain, and report security incidents and personal data breaches — and the notification timeframes we follow.
ReadEncryption & Access Control
The technical measures protecting your data: encryption in transit and at rest, role-based access, and system hardening.
ReadGDPR Notice (EU/UK)
Your rights and our obligations under the GDPR, UK GDPR, and Swiss FADP for users in the EEA, UK, and Switzerland.
ReadCookies and Tracking
The cookies and browser storage we use, what we never use, and how to control or delete them.
ReadQuestions?
If you have any questions about these documents, contact SparkRelay Tech Services.
The company behind MultiSigner.
2000 Hogback Rd, Suite 6, Ann Arbor, MI 48105-9735, USA